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PitPat Food Frequently Asked Questions

Getting a personalised feeding recommendation

Every dog is different, and so is the amount of food they need to stay fit and healthy.

To get a feeding recommendation that is completely tailored to your dog, just download the PitPat app and set up a profile for your dog.

And, if you have a PitPat dog activity monitor, we’ll even adjust their recommendation based on their activity levels.

No. If you don’t have a PitPat, we’ll give you a tailored food recommendation for free in our app. If you do have a PitPat, we’ll also take into account your dog’s activity levels.

No – we include general food recommendations on the food packaging based on the weight of your dog.

However, for the most accurate feeding recommendation, the PitPat app is the place to go. Plus, it’s completely free!

No – our feeding recommendations are specific to the PitPat food recipe that you’ve selected.

If you’re feeding your dog a different food brand, that food might provide more or less energy per gram than PitPat food. This means the amount you need to feed your dog for them to meet their energy requirements will also be different.

Feeding PitPat food

PitPat is a complete food, meaning it is specially formulated to provide your dog with everything they need.

If you do decide to mix PitPat food with a wet food, just remember that wet food has fewer calories per gram than dry food. This means that you cannot simply replace 50g of dry food with 50g of wet food. Make sure you refer the guidelines on your wet food to achieve the right balance with PitPat food.

Yes! When we calculate their feeding recommendation we assume that they’ll get around 10% of their daily energy needs from treats.

When you start switching your dog’s food, you need to do so gradually to avoid any upset tummies.

Over the course of a week, you can gradually introduce your dog’s new food. Start with just 25% of their new food, working up to 100% at the end of the week.

Make sure you monitor your dog’s response to the new food during the transition. If they show any signs of vomiting, diarrhoea, or changes in their appetite, take the transition even more slowly. If your dog has a history of gastrointestinal disorders, talk to your vet before changing their diet.

If one of your dogs or cats eat PitPat food that is not intended for them, there usually won’t be any major consequences.

If they’ve eaten a large amount, they may experience diarrhoea, vomiting or an upset tummy. If the symptoms are severe, you should always contact your vet.

If you find your dogs and/or cats are regularly eating from each other’s bowls, try feeding them separately and avoid leaving food out when they are not eating.

If your dog experiences vomiting or diarrhoea and you believe the cause is PitPat food, stop feeding it to them and consult your vet. They’ll be able to help you decide whether you should continue to feed PitPat food.

Often, changing foods too quickly can be the cause of an upset tummy. This can be avoided by introducing the new food into your dog’s diet over the course of at least a week, gradually increasing the proportion of new food in their diet.

Yes – if your dog prefers a softer kibble, you can soak it in water or dog-friendly broth. It’ll help to bring out the smells your dog finds delicious and can support digestion and hydration.

Is PitPat food right for my dog?

No. All of our recipes are wheat free.

If your dog has medical conditions related to their diet, you should talk to your vet before changing them to PitPat food.

For now, we’ve focused on bringing you dog food that uses the highest quality ingredients, that is packed full of vitamins and minerals to keep your dog healthy.

And whilst we’ve only got one flavour for each life stage, it’s got high palatability – meaning even the fussiest dogs find it super tasty.

We say, try PitPat food anyway!

Our recipes are formulated with great taste in mind, meaning even the fussiest dogs love it.

Plus, fish is great for your dog’s health. From brain-boosting fatty acids to high-quality oils that keep their joints, skin and coat healthy, it’s a true superfood for your pup.

Buying PitPat food

You’ll be able to find an expiration date on all of our dog food packages, but generally, our food has a shelf life of around 15 months.

Once opened, keep your dog’s food in a cool, dry place. If you notice any signs of moisture, bugs, mould, or the food develops a rancid odour you should dispose of the bag.

When you buy PitPat food, we’ll send it over in 4.25kg bags, so you can keep it sealed and fresh until you need it.

The cost of PitPat food per day will depend on the feeding recommendations for your dog. Our feeding recommendations in the PitPat app take into account your dog’s age, breed, weight, whether they are neutered, their activity levels and much more.

For most dogs, the cost to feed PitPat food is between 50p and £1 per day.