Pitpatpet Ltd is an appointed representative of Pet Protect Limited which is authorised and regulated by the Financial Conduct Authority (Firm reference number 311794). Policies are underwritten by Pinnacle Insurance Limited, who are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Firm register number 110866). Pitpatpet Ltd (Company number 09199537) is registered in England and Wales with registered office: 5 Brooklands Avenue, Cambridge CB2 8BB. Pet Protect Limited (Company number 01774371) and Pinnacle Insurance Limited (Company Number 01007798): both companies registered in England and Wales with registered office: 4th Floor, Limelight, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH.
Goodbye hassle.
Hello PitPat.
Fetch comprehensive lifetime cover with ease in the PitPat app.
- Lifetime pet insurance policies
- Earn rewards for walkies
- Zero excess for exercising your dog
Two plans. Lifetime care, either way.
This is CARE.
CARE comes with our highest limits and lots of extra benefits.
Up to £10,000 max yearly vet fees.
Zero excess provided you exercise your dog regularly*.
Rewards for walkies with included PitPat LIFE™ membership.
This is SHARE.
A simple, no-frills insurance that does what it says.
Up to £4,000 max yearly vet fees.
It has a standard excess where you share the cost of vet bills.
No unwanted extras and no clutter.
*We’ll waive all your contributions to vets’ fees on any claim where your dog earned 500 or more PitPat Points in the previous calendar month. This includes both your excess and co-insurance. If you cannot achieve that or have purchased SHARE, then the standard level of excess and co-insurance will be applied as defined in your schedule.
Paws protected. Worries deflected.
Your cover, in the app
Their PitPat world, all in one place, in the PitPat app.
Easy, speedy online claims
Start a claim from the PitPat app, complete and submit it entirely online.
Zero excess
Only with CARE, provided you exercise your dog regularly*, we’ll pay your veterinary fee excess.
No gaps. No guesswork. Just great cover.
Accident and illness
If they’re feeling ruff, we’ll cover their vet care.
Dental treatment
Toothy troubles? We’ve got those covered too.
Travel and Holidays
Jet-setting pup? We’ll cover vet visits abroad.
Complementary therapy
From physio to behaviour help — we’re on it.
Third party liability
If they cause a kerfuffle, we’ll handle the costs.
Finding a missing pet
If they pull a vanishing act, we’ll help find them (with ads and rewards).
And everything else you’d expect from good pet insurance.
Open the PitPat app using any of the “Get your quote” buttons on this page to view the full benefit limits breakdown.
A helpful note on Pre-existing conditions.
PitPat Insurance does not cover Pre-existing conditions. This means any symptoms or conditions before your pet was insured with us will not be covered by us.
Pet insurance makes a difference.
It could pay for the unthinkable.
The situation.
Oh dear, your pet eats something they shouldn’t and has to go to the vet for emergency surgery. They get the treatment they need, but you’re now stuck with a £3,000 vet bill.
Do you have PitPat Insurance?
You have CARE
If you choose PitPat CARE and we approve your claim we’ll waive your excess and co-insurance if your pet has earned at least 500 Points in the previous calendar month meaning:
You pay: £0
PitPat pays: £3,000
You have SHARE
If you choose PitPat SHARE you’re sharing the cost of the claim with us. So if we approve the claim and your policy has an Excess of £95 and a Co-insurance of 15% that means:
You pay: £530.75
£95 Excess + 15% Co-Insurance at £435.75
PitPat pays: £2,469.25
You’re UNINSURED
If you’re uninsured, you’d need to fund the entire treatment cost yourself. Perhaps from savings, a member of your family or a friend, a credit card or a loan.
You pay: £3,000
Yep, all of it.
The case for pet insurance.
Harley, Golden Retriever
How old? 10 months.
What happened? A health scare.
PitPat Insurance paid back:
£2,303
Alfie, Cockapoo
How old? Nearly 9 years.
What happened? A freak accident.
PitPat Insurance paid back:
£500
Get your quote in three taps.
It’s quite magical.
Long forms are a thing of the past when you already use a PitPat. Your tailored quote awaits you inside the PitPat app – unlock it with only three taps.
Open the PitPat app
Swipe to the INSURANCE tab
Tap the button
This button opens the PitPat app, grab your smartphone if you’re on a desktop.
Already insured?
Set a free reminder.
Frequently asked questions.
It couldn’t be easier if we already know you and your dog. Open the PitPat app, swipe to the INSURANCE tab, and tap “Generate my instant quote!” – your dog’s data is already there and that’s all we need.
CARE offers higher coverage (£10,000 max yearly vet fees), zero excess with regular exercise (see T&Cs), and PitPat LIFE™ membership. SHARE is a basic plan with £4,000 max yearly vet fees and standard excess, where you share vet bills with us. You can find the complete breakdown of CARE and SHARE side by side by opening the PitPat app and swiping to the INSURANCE tab.
Yes! Just tap your dog’s picture in the PitPat app to switch between dog profiles and get individual quotes.
PitPat Insurance does not cover pre-existing conditions. This means any symptoms or conditions before your pet was insured with us will not be covered by us. If you would like clarification on this, please do reach out to us at [email protected]
Although we do our best to cover all dogs, we cannot insure a handful of breeds within our excluded list. We will also cover a dog up to any age however, we cannot offer new policies to dogs over eight years of age (six for specified breeds).