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PitPat GPS FAQs

FAQs about the PitPat GPS waiting list

Great news – we’ve started shipping PitPat GPS to the first people on the waiting list!

Over the next few months we’ll be reaching out to everyone on our list to give them the chance to buy their PitPat GPS. The earlier you joined the list, the sooner you can expect your invitation.

Keep an eye out for your invitation via email.

Yes! Your unique code will work up to three times, so you can buy up to three PitPat GPS trackers with your special discount when you get your invitation.

If you’ve got more than three dogs, just get in touch with us and we’ll do what we can to help.

If you’ve got a dog in PitPat LIFE at the time we send your invite, you’ll get our biggest discount of a massive £50 off – that’s just £99.

If you’ve ever bought anything from us before, you’ll get a £39 discount, paying just £110.

If you’re new to PitPat you’ll still benefit from early access and an introductory discount of £10 off, paying £139.

We’ll use the email address you’ve provided to sign up to the waiting list to find your PitPat LIFE subscription or previous purchases. It’s really important that you use the same email address, otherwise we may not send you the correct discount.

FAQs about PitPat GPS

No. The PitPat Dog GPS Tracker is completely subscription-free, and there are no hidden fees either.

Once you’ve bought your PitPat GPS, there is nothing more to pay to be able to find your dog whenever you need to.

If you decide to, you can join our exclusive club PitPat LIFE, to access VIP rewards and unlock certain features in the app, but this is completely optional.

No! You don’t need to buy any sim cards or pay any additional subscriptions or fees to use PitPat GPS.

Just pay the one upfront fee for the device and you’re good to go!

Yes it does! Because of the worldwide mobile technology we use (not short-range Bluetooth like some trackers), you could be 100s or even 1000s of miles away from your dog and still track them as long as you are both in mobile coverage.

The PitPat Dog GPS Tracker weighs just 30g and measures 60mm x 34mm x 18mm in size.

That’s small and light enough that most dogs won’t even notice it.

Completely! PitPat GPS is rated IP67, which means that you do not need to take it off when your dog goes swimming – even diving into the sea or hydrotherapy.

Much like your mobile phone, the battery life on your device depends on how much it is being used, so it’s hard to give a precise figure.

With normal use, most people will have a battery life of weeks instead of days, thanks to our clever tech designed to reduce power consumption.

Yes, and it’s easy too, thanks to wireless charging.

When the PitPat app tells you your battery is getting low, simply pop your device on the wireless charger that comes in the box. When all four paw pads are lit up, it’s fully charged!

Don’t forget to keep your dog’s PitPat well out of their reach whilst it’s charging, and make sure you pop it back securely onto their collar when it’s done.

 

Yes! Once you ask the app to ‘Find my dog now’ in the location tab, you’ll be able to track your dog’s location live with updates every 10 seconds.

For now, PitPat GPS doesn’t let you keep a record of where your dog’s been, but you can monitor exactly how much exercise they are getting thanks to award-winning activity monitoring.

Yes! Switching is easy.

Just tap on your dog’s picture to go to their profile and choose the option to ‘Replace attached PitPat’.

Once you’ve completed those steps you can remove your dog’s old PitPat and their new PitPat GPS will pick up where they left off.

Yes! In fact, we’ve made it a bit better.

Now, not only can you track all your dog’s activity by type, you’ll get data down to the minute, rather than every five minutes, so it’s much more precise.

Plus you don’t need to press the paw to fetch data with a PitPat GPS. Your dog’s data will automatically upload every ten minutes or so, so you can check how they’re doing throughout the day, even when you aren’t with them.

We love our feline friends, but we are a canine company and PitPat GPS has been designed specifically for dogs.