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December 2021

We offer a range of products defined in our General Terms of Use, including physical devices. These devices are subject to all the terms of our General Terms of Use, to our Privacy Policy, to any applicable additional terms, and to these specific additional terms:

Battery safety

Some of our products are designed for animals to wear or otherwise directly use. These products may contain internal batteries and other components that have the potential to cause harm if they were to become damaged or exposed.

We take great care to ensure that these wearable products are robust and safe in normal use, and that they meet or exceed all applicable product safety standards. However, our products are not and cannot be completely resistant against being deliberately or accidentally chewed, attacked, played with or otherwise damaged or swallowed by your or any other animal.

You are responsible for preventing such interactions by animals with our products. Please take care to ensure that no animal is likely or permitted to chew, play with or otherwise attack any of our products that you may use. In addition, please ensure that when any of our products that you may use are not being worn by an animal, they are kept away from and out of reach of any animal.


If one of our products does become damaged, whether deliberately or accidentally, please immediately stop using it, remove it from the animal if appropriate, and contact us for repair, replacement or safe disposal instructions. Under these circumstances we accept no liability for any further consequence (howsoever caused) of such damage.


We may make changes to these terms in accordance with our General Terms of Use.